First check that your email settings are enabled:
In order to receive notifications you must Opt-In to emails. This can be done by viewing your User Profile.
- Log in to your System
- In the upper right-hand corner scroll over your username and click "Profile"
- Under "Email Settings" click the link that says "Re-Enable Emails"
- Click "Opt-In" when the pop-up asks if you are sure you'd like to re-enable emails
- The System will refresh and the link will now read "Disable Email"
On this page you will also be able to update specific settings for each type of System notification. These can be updated by clicking the link that indicates "XX/12" email types enabled.
If email settings are configured correctly check with your mail server administrator to see if our emails are being blocked. We suggest that our server be whitelisted to avoid blocked emails.
Server IP to whitelist: 198.2.132.117