Customer Support

Ticket Workflow
Ticket Created via Customer Inputted Form RiskTool Technologies Software platforms will have this form either embedded or have links to this form in ...
Wed, 19 Dec, 2018 at 4:29 PM
Ticket Properties
Tickets have both required and non-required fields.  These fields should be completely filled out to the best of the Agents knowledge prior to responding t...
Wed, 19 Dec, 2018 at 4:04 PM
RUDS User rule
(&(sAMAccountType=805306368)(sn=*)(givenName=*))
Wed, 19 Dec, 2018 at 4:06 PM
RUDS operation
This document is a supplement to https://risktooltech.freshdesk.com/solution/articles/44000288429-active-directory-integration The objective of the RUDS...
Mon, 7 Jan, 2019 at 9:28 AM